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This is our News page, visit here for what's happening on the computer scene, we'll try to keep this page updated as often as we can.
 
Here are a few questions we've had this week. If you have a question please post it using our contact form 
 
Warning: you can't roll back to IE 6 after installing SP3

If you're running IE7 on your XP computer and you install Service Pack 3, it appears you won't be able to go back to IE6 afterward. Same thing applies if you've installed a beta of IE8 - there'll be no going back to IE7 after installing the service pack. So if you want to roll back your browser, you need to do it before installation of SP3.
 
Office 2007 SP1 coming to automatic update near you

Service Pack 1 for Office 2007 has been available for download for months, but if you don't want to install it for some reason, be aware that it's to be released to Automatic Update in June, so you'll need to take steps to prevent it from being installed automatically (such as setting your computer to download updates but not install them until you give permission).
 
 

The XP SP3 vicious reboot cycle

SP3 is finally out, but some of our peers are reporting that after installing it on some computers, the system goes into continuous reboot mode. This happens because something in SP3 (on some hardware configurations) causes the computer to crash during the boot process and the OS is set to automatically reboot after a crash.
A similar thing happens with Vista.
 
 


How to back up the registry

We always recommend backing up the registry before editing it - just in case. We always get phone calls asking "how do I do that?" Well, here's how:
  1. Open the registry editor by typing regedit.exe in the Run | Open box.
  2. To back up the entire registry, highlight the root of the registry tree in the left pane, labeled Computer.
  3. Click the File menu and select Export...
  4. Give the backup a name and save it as a .reg file to a location you'll be able to access easily (we recommend saving it to a separate partition or hard disk, a USB drive or a flash memory card).
To restore from your backup, follow the same steps but in Step 3, select Import... and then navigate to your backup file and select Open.




 
All the Desktop icons are missing

If you find that there are no icons on your desktop, but they do show up in the Desktop folder, it may be that the "Show Desktop Icons" settings has been turned off. It's easy to turn it back on again; see the instructions in KB article 330170
 
 


HP and Lenovo join Dell in offering XP after June cutoff date

Now in addition to Dell, which first made the announcement, both Hewlett Packard and Lenovo are planning to provide XP recovery discs with systems they sell, even after the June 20, 2008 official "cut-off" date for OEMs to sell computers with XP pre-installed. This will make it possible for people who buy Vista computers to "downgrade" them for free to XP. Read more here:
 
 
How to change the icon for specific file types

Don't like the little notepad icon that signifies a text file? Want something snazzier to represent Word files than that "W"? You can change the default icon for specific file types (without affecting what program opens them). Here's how:
  1. Right click Start | Explore to open Windows Explorer.
  2. Click the Tools menu and select Folder Options.
  3. Click the File Types tab, and highlight the type whose icon you want to change (for instance, TXT)
  4. Click the Advanced button at the bottom of the dialog box.
  5. In the Edit File Type dialog box, click the Change Icon button.
  6. Select an icon or browse for one on your hard disk, then click OK
Changing the icon for drives? Some of our peers find a few problems so you probably should leave that one alone.
 
View our full profile in the FreeIndex Computer Repair directory.
 
 
System Restore displays a blank calendar

If you run the System Restore tool on XP in order to restore your computer to a previous state, you might find that the calendar on the left side of the "Choose a Restore Point" window is not displayed or is blank. This happens because the file association for HMTL is not in the registry. You can fix the problem by editing the registry. For instructions, see KB article 313853.